Privacy Policy
Last Updated: April 1st 2025
Welcome to Stllnss (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal data. This Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR) and how we comply with data protection laws.
1. Who We Are
Stllnss B.V. is a company based in The Netherlands. Our website, https://stllnss.com/, provides online courses.
If you have any questions about this Privacy Policy, you can contact us at:
- Email: info@stllnss.com
2. What Data We Collect
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- Identification Data: Name, email address
- Usage Data: IP address, browser type, pages visited, time spent on pages
- Payment Data: Processed through Stripe, PayPal, and iDeal (we do not store payment details)
- Marketing & Tracking Data: Google Analytics, Google Ads, Meta (Facebook Pixel)
- Wellness & Self-Assessment Data: When you participate in our Burnout Risk Assessment, or Burnout Index, we collect your responses to questions regarding your mental and physical well-being. This includes self-reported data on stress levels, emotional energy, and physical symptoms.
Update your settings here:
3. How We Collect Data
- Contact & Opt-in Forms: When you submit your details on our website
- Cookies & Tracking Technologies: Through Google Analytics and social media pixels (only if you opt-in)
- Purchases: When you buy a course via our payment provider Stripe and access it through LearnWorlds
4. How We Use Your Data
- To manage your account (contractual necessity)
- To process transactions (contractual necessity)
- To send marketing emails (only with your consent)
- To analyze website performance (legitimate interest)
- To provide customer support (contractual necessity)
- To provide personalized insights (We use your assessment responses to calculate a Burnout Risk Index and provide a personalized PDF report)
- Automated decision Making (Profiling) (We use your scores to categorize your risk level (Low, Moderate, High) to provide relevant educational recommendations and suggest specific modules within our online courses that match your needs)
You can opt out of marketing emails anytime by clicking the unsubscribe button in any email we send.
5. How Long We Keep Your Data
We retain your personal data for up to 60 months after your last interaction with us. After this period, your data will be securely deleted unless required by law.
6. Sharing Your Data
We do not sell or rent your personal data. However, we may share your data with:
- Third-party services: Google Analytics, Google Ads, Meta (Facebook Pixel), Stripe, PayPal, iDeal, LearnWorlds
- Legal authorities: If required by law
- Processors: We use ScoreApp (Assessment Platform) to collect and process your test responses and LearnWorlds to deliver relevant course content based on your results.
All third-party services comply with GDPR regulations.
7. Cookies & Tracking Technologies
We use cookies to enhance your experience. Upon visiting our website, you will see a cookie consent banner where you can opt in to tracking.
You can manage your cookie settings at any time.
8. Your Rights Under GDPR
You have the following rights under GDPR:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data
- Right to Restrict Processing: Request limitation on how we process your data
- Right to Data Portability: Request a copy of your data in a portable format
- Right to Object: Opt out of certain data processing activities
To exercise these rights, contact us at info@stllnss.com. We will respond within 30 days.
9. International Data Transfers
All our servers are based in the EU, and we do not transfer user data outside the EU.
10. Security Measures
We implement security measures, including SSL encryption and secure payment processing, to protect your personal data from unauthorized access.
11. Changes to This Privacy Policy
We update this Privacy Policy as needed (approximately once a year). Users will be notified of changes via a popup on our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
